Information
How to amend or cancel
We understand that there may be the need for you to change your travel plans and Lounge Pass has a team of customer service agents to assist with your requirements (whether you wish to amend your travel date or party details or even refund your booking).
Please refer to our refund policy for full details and ensure you contact us in writing within office hours at least 24 hours prior to the date and time at the lounge.